DESCRIPTION

This article helps you understand and manage important messages within PM Bridge, including system updates and personalized alerts. It ensures you stay informed about new features, system downtimes, and actions required from you. By following these steps, you can effectively track and respond to critical information.

pushpin News and Updates: These are general system messages, like announcements for new features or system maintenance. They keep you broadly informed.

     Alerts and Notifications: These are personalized messages requiring your attention or informing you about specific events related to your work in PM Bridge.

STEP 1: Accessing News and Updates

Stay informed about new features and system availability.

  • Select the News Icon on the right side of the system header.

    • Identify unread messages by the red number next to the News and Updates icon.

    • Spot new updates quickly as they appear with blue bold text.

    • Scroll down to view all available News and Updates.

    • Select Close to exit the News and Updates section after viewing.

pushpin These messages are for your general awareness and typically do not require direct action from you in PM Bridge. They simply keep you in the loop.


STEP 2: Managing Alerts 

  • Identify unread alerts that may require action by the red number next to the bell icon.

  • Click the bell icon on the right side of the system header to view your alerts.


STEP 3: Reviewing Your Alerts

Your alerts address actions required within PM Bridge.

  • Select the Alerts tab to display all active alerts that need your attention.

    • Expand for full information by selecting the arrow in the left column.

    • Take action directly by selecting the box icon to go to the relevant PM Bridge field(s).

pushpin Understand alert details:

  • Category: The type of alert.
  • Title: The subject of the alert.
  • Object Title: The specific item the alert refers to.
  • Date: When the alert was sent to you.

STEP 4: Handling Notifications

Your notifications keep track of system information and don't always require immediate action.

  • Select the Notifications tab to view all active notifications.

    • Clear multiple notifications by selecting Dismiss All.

    • Observe the count update next to the bell on the system header as you dismiss notifications.

    • Dismiss individual notifications by selecting the bell icon next to a notification.

    • Expand for full information by selecting the arrow in the left column.

    • Select Close to exit the Notification Details after reading.

pushpin Understand notification details:

  • Category: The type of notification.

  • Title: The subject of the notification.

  • Object Title: The specific item the notification refers to.

  • Date: When the notification was sent to you.


Frequently Asked Questions

1. Will I miss an important alert if I don't check PM Bridge constantly? No, you will also receive an email copy of all alerts and notifications, ensuring you are always informed even when not actively in PM Bridge.

2. What's the difference between dismissing an alert and dismissing a notification? Alerts are typically tied to actions you need to take and expanding them often leads to a field for action. Notifications are more informational; dismissing them simply removes them from your view without requiring further action in PM Bridge.