DESCRIPTION

This article provides a step-by-step guide to resolve issues with CMEI Active Directory account verification. If you've received an error message, this guide will help you ensure your correct email address is properly displayed in the OneID Phonebook.

Problem

If you've received an error message stating that your account cannot be verified with CMEI Active Directory, you need to ensure your correct email address is displayed first in the OneID Phonebook. This guide will help you resolve this issue step-by-step.