Q: I am having trouble accessing PM Bridge.
A: As a CMEI Staff member, you can access PM Bridge and register for an account. After you request an account, your office's Office Administrator will review and approve your access. If you continue to have difficulty accessing the system, please contact the Help Center.
Q: I am unable to register for an account.
A: Please refer to the Internal / External User Registration for step-by-step instructions. *Important Note:
When you visit PM Bridge for the first time, you might encounter an error message. If this happens, simply refresh your browser. If you are still unable to register for an account after refreshing, please contact the Help Center.
Q: I have registered for an account but have not received account approval.
A: Your office's Office Administrator is responsible for reviewing and approving your account request. If you continue to experience delays or difficulty receiving account access, please contact the Help Center.
Q: What system roles do I need to access my projects in PM Bridge?
A: Any CMEI staff member involved with project management can gain access to PM Bridge. The article Understanding Team Roles and Sources provides an overview of which roles you should request in PM Bridge to access your projects effectively.
Q: Can I access PM Bridge outside of the DOE network?
Yes, you can now access Project Management Bridge from outside the DOE network. For detailed instructions on how to sign in, please refer to the article: Sign in to Project Management Bridge with Login.gov. This article will guide you through the process of authenticating with OneID through Login.gov and connecting your account to DOE.
Q: How do I manage user roles?
A: Please refer to the Managing User Roles Article to learn how to manage user roles effectively. For more assistance, please contact the Help Center.
Q. How do I view and manage DOE team members on a project?
A: Please refer to the DOE Project Team Article to learn how to view and manage DOE Team members on a project. For more assistance, please contact the Help Center. |