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titleDESCRIPTION

If you need to manage your access within the PM Bridge system, this article shows you how to view your current roles and request

The View and Request Roles page allows users to manage their PM Bridge system roles by viewing existing assignments and requesting

new ones. This ensures

appropriate access and functionality within the system.

you have the right permissions to perform your tasks effectively.

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pushpin Before you start, make sure you are

Before You Begin

You must be

a registered PMB user.

Follow the steps below:

This guide will walk you through the process of requesting new roles step-by-step.

STEP

Step

1: Access the Role Management Page

  • From the

  • PM Bridge Dashboard, select
  • main dashboard, locate and click the settings icon.

  • Click View and Request Roles to access the page where you can manage your assignments.

Step

STEP 2: Select Your Office Location

    Click
  • You can either click the Expand All Location link to

  • reveal all available options
  • see every option or use the arrows/carets next to

  • navigate
  • each section to find and expand your specific office location.

  • Select
  • Once expanded, select your office from the

  • expanded list
  • listed options.

Step

STEP 3: Review and Select Roles

  • Review the descriptions of the

  • available
  • roles

  • displayed
  • , which are organized hierarchically by location. This helps you understand what each role entails.

  • Check the box next to each role you

  • wish
  • want to request.

  • Your selections
  • As you select them, they will appear in the

  • “Selected Roles”
  • Selected Rolessection.

  • Note: Office-level roles make you eligible to be assigned to projects in various capacities.
  • Review Existing and Pending Roles:

    • Existing Roles:

  • Review your current roles. Roles you already possess are not available for re-request
    • Look at the roles you already have. These cannot be requested again.

    • Pending Requests: If you have

  • existing role requests
    • previously requested roles that are

  • pending, these roles
    • still waiting for approval, they will be

  • displayed
    • listed in the "Existing Roles" section

  • and denoted as
    • with "(Requested)"

  • . These roles are also not available for re-request
    • next to them. You cannot request these again.

    • No

  • Existing
    • Current Roles: If you

  • do not
    • don't have any existing roles, you will see a message stating "No existing roles."

  • will be displayed.To remove an unwanted role selection
  • If you accidentally select a role or change your mind, uncheck the

  • corresponding
  • boxnext to it, or click the trash can icon next to

  • it
  • the role in the “Selected Roles” section

  • .
Step
  • .

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pushpin Note on Office-Level Roles: Selecting office-level roles will allow you to be assigned to various projects within that office.


STEP 4: Submit Your Request

Click Finish to submit your request.

Important: You must select at least one role to submit. If no roles are selected
  • Click Finish to send your request for review.
  • In the pop-up confirmation box, click Yes to finalize your request, or No if you need to go back and make more changes.
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pushpin Select at Least One Role: You must choose at least one role before submitting. If you don't, an error message will

display

appear: "At least one role must be selected in order to submit."

  • In the confirmation pop-up box, click Yes to finalize your submission, or No to return and make further changes.


  • STEP 5: What Happens Next?

      Upon
    • After a successful submission, the system will

    • register
    • record your request.

    • A
    • You will see a confirmation message

    • will appear with the header
    • titled "PM Bridge Role Request Confirmation"

    • and
    • with the text: "Your role request has been submitted for review and approval."

    • Your Office Administrator will then review and either approve or deny your request.

    • You will receive an email

    • confirmation
    • once your requested role(s) have been approved and activated, confirming your new access.



    Frequently Asked Questions

    1. Why can't I request a role I already have? The system automatically shows roles you possess as "Existing Roles" and prevents re-requesting them to avoid duplication and streamline the process. Your administrator has already granted you access.

    2. I clicked "Finish" but got an error. What should I do? The most common reason for this error is not selecting any roles. Before submitting, make sure you have checked the box next to at least one role you wish to request.

    3. How long does it take for my role request to be approved? After you submit your request, it goes to your Office Administrator for review and approval. You will receive an email notification once your request has been processed and your new role(s) are active. The exact time may vary depending on your administrator's availability.


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